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Your satisfaction is our long-term pursuit. Once your package has arrived, we strongly suggest you open it and check to make sure the items meet your requirements. If you are not 100% satisfied with the items you received, we can easily arrange an exchange or a refund for you within 30 calendar days of receipt. Please keep the item(s) you want to return or exchange in its new condition. Most returns can be processed within 2-7 business days after we receive your package. The products can be returned or exchanged within 14 days after received. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that: The product is in its original packaging The product isn't used or damaged Products that do not meet these criteria will not be considered for return. We do not accept the return package without informing.